Shipping Policy
1. Shipping Timeframe
We strive to process and ship all orders within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. Delivery times will vary based on your location and the shipping method selected.
2. Shipping Methods and Costs
We offer a range of shipping options to suit your needs, including standard and expedited shipping. Shipping costs are calculated based on the weight of your order and your delivery address. You can view the available shipping methods and associated costs at checkout.
3. Delivery Locations
We currently ship worldwide. If you need shipping to an international location, please contact our customer support team for assistance and to discuss available options.
4. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your shipment and get real-time updates on its status.
5. Shipping Delays
While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather conditions, holidays, or carrier issues. We appreciate your patience and understanding in such cases.
6. Delivery Issues
If you experience any issues with your delivery, such as missing or damaged items, please contact our customer support team within 7 days of receipt. We will work with you to resolve the issue promptly and ensure your satisfaction.
7. Shipping Address
Please ensure that you provide a complete and accurate shipping address at checkout. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.
8. Contact Us
For any questions or concerns regarding shipping, please reach out to our customer support team at support@routeresins.com. We are here to assist you and ensure a smooth shipping experience.
Thank you for shopping with us!